Admin & Customer Service Assistant

📍 Location: Worthing, West Sussex
🏢 Company: Tech Lab – Repair Specialist

🕒 Working Hours:
Monday to Friday – 12:00 PM to 5:00 PM (25 hours per week)

Tech Lab is a fast-growing, family-run repair business specialising in smartphones, laptops, MacBooks, game consoles, and advanced logic board repairs.

We are looking for a reliable, tech-driven individual who can support daily operations, deliver strong customer service, and grow within a high-performance repair environment.

This role is ideal if you enjoy working with technology, interacting with customers, and want to build long-term skills in the repair industry.

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Key Responsibilities

• Manage online marketplaces (eBay, Amazon, etc.)

• Create and optimise product listings, pricing, and orders

• Assist customers in-store, over the phone, and via email

• Clearly explain repair services, timelines, and pricing

• Upsell accessories and additional repair services

• Book in repairs and keep customers updated throughout the process

• Handle payments, invoicing, and general admin tasks

• Maintain accurate stock control and organised inventory

• Ensure the shop remains clean, professional, and customer-ready

• Support social media activity and promotions

• Respond to customer reviews and build online reputation

• Assist technicians with basic tasks when required

• Learn device diagnostics, repair processes, and components over time

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What We’re Looking For

• Strong interest in tech, repairs, and modern devices

• Basic understanding of phones, laptops, or electronics

• Confident communicator with strong customer service skills

• Able to multitask in a fast-paced environment

• Comfortable using systems, computers, and online platforms

• Reliable, proactive, and willing to learn

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What You Get

• Hands-on experience in a real repair business environment

• Exposure to advanced repairs (logic board & data recovery)

• Opportunity to grow into a technical or senior role

• Supportive, small team with real progression potential

• Practical skills that are in high demand

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Interview Process

• Shortlisted candidates will be invited for an interview

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How to Apply

Send your CV and a short cover message to:
📧 Jobs@techfixlab.co.uk

Subject line:
Job Application – [Your Name]

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Join Tech Lab

Be part of a business built on skill, trust, and real technical expertise.

This is more than a job.
It’s an opportunity to build a career in the repair industry.

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⚡ Please submit your CV as part of your application.
Shortlisted candidates will be contacted after the closing date.

Junior Repair Technician

📍 Location: Worthing, West Sussex
🏢 Company: Tech Lab – Repair Specialist

🕒 Working Hours:
Monday to Friday – 12:00 PM to 5:00 PM (25 hours per week)

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Tech Lab is a growing repair business specialising in smartphones, laptops, MacBooks, tablets, and game consoles, including advanced logic board repairs.

We are looking for a hands-on Junior Technician who already has real repair experience and wants to develop further in a fast-paced, professional environment.

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Your Role

You will be actively repairing devices, supporting daily workflow, and building your technical skills across multiple device types.

This is not an entry-level “no experience” role.
You must already be confident handling repairs.

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Key Responsibilities

• Diagnose and repair smartphones (iPhone, Samsung, and other brands)
• Carry out screen, battery, charging port, and component replacements
• Disassemble and reassemble devices including phones, tablets, and laptops
• Perform laptop repairs including screen, keyboard, and internal part replacements
• Handle iPad and tablet repairs (screens, ports, internal components)
• Support console repairs where required
• Carry out basic soldering tasks (charging ports, connectors, small components)
• Demonstrate understanding of basic circuit board structure and fault finding
• Maintain clean, organised repair workspace
• Follow repair procedures and quality control standards
• Assist with booking in repairs and updating job progress when needed

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What We’re Looking For

• Proven hands-on experience in device repairs
• Confident working on iPhone, Samsung, and similar devices
• Experience replacing screens, batteries, and ports
• Ability to strip down and rebuild devices safely
• Basic knowledge of circuit boards and components
• Ability to perform basic soldering work
• Good attention to detail and problem-solving mindset
• Ability to work independently and within a team

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Bonus (Not Essential but Valuable)

• Experience with logic board repairs
• Experience with data recovery or advanced diagnostics
• Experience with MacBooks or gaming consoles

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What You Get

• Work in a real repair lab environment with consistent job flow
• Opportunity to develop into advanced board-level repair
• Supportive team with strong technical knowledge
• Clear progression path within the business

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Interview Process

• Shortlisted candidates will attend an in-person interview
• You will complete a hands-on repair test to demonstrate your skills

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How to Apply

Send your CV to:
📧 Jobs@techfixlab.co.uk

Subject line:
Technician Application – [Your Name]

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Join Tech Lab

If you already repair devices and want to level up your skills in a serious repair environment, this is your next step.

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⚡ Please submit your CV as part of your application.
Shortlisted candidates will be contacted after the closing date.